Terms of Service

Blue Star Marketing Firm · Sparks, Nevada, USA

Last updated: 2026-09-07

Existing clients: Nothing on this page rewrites an active signed agreement, accepted price, renewal date, setup fee, credit, or performance obligation. Existing clients retain their contractual rights. A signed scope, order form, or accepted checkout disclosure controls the specific engagement where it differs from a general description here.

1. Agreement

These Terms govern your purchase and use of services from Blue Star Marketing Firm ("Blue Star Marketing Firm," "we," "us"). If you accept for a business, you represent that you are authorized to bind that business. A signed scope, order form, or checkout disclosure controls if it conflicts with a general description here.

2. 5-Page Website Launch Build

The 5-Page Website Launch Build is a separate one-time website engagement offered at the current checkout price shown on the website offer page. The normal fixed scope is five commercial pages: Home, Service or Offer, Proof or Portfolio, About or Trust, and Contact, Booking, or Checkout. Blue Star Marketing Firm may adapt the labels to the accepted business use while keeping the same five-page scope.

The fixed build may include offer-focused copy and page structure, responsive/mobile-first design, one primary call-to-action path, a lead form, booking link, or existing checkout connection where applicable, basic search metadata and crawlable structure, client-approved trust or legal links, and basic analytics setup where the client already has the required account or identifier.

The fixed build includes one consolidated revision round after the first complete build review. The client is responsible for providing accurate business information, approved brand assets, proof or media it has rights to use, domain details, and the access and approvals needed for the accepted scope.

Blue Star Marketing Firm works toward a target of seven business days from acceptance of the complete required content, access, and approvals to launch readiness. This is a target, not a guarantee. Client delays, added scope, third-party platform issues, unavailable access, or other dependencies outside the accepted baseline may change timing.

Hosting, domain registration, paid software, purchased assets, and third-party fees are separately scoped unless the accepted order expressly includes them. Custom SaaS, large ecommerce catalogs, customer portals, complex CRM migrations, full brand-identity engagements, extensive custom photography/video, paid advertising, ongoing content production, additional pages, integrations, custom software, and expanded scope are outside the fixed website build unless separately quoted and accepted in writing.

A prospect-specific improvement concept, when Blue Star Marketing Firm chooses to provide one before purchase, is an illustrative proposal for discussion. It is not completed client work, a performance guarantee, or evidence of a customer result.

3. Audit-first recovery services

Blue Star Marketing Firm provides Paid-Demand Revenue Recovery Infrastructure. The normal future-prospect path is: free Revenue Leak Estimate, paid 5-Day Revenue Recovery Decision Audit, economic classification, right-sized implementation if justified, and possible continuity. We do not treat a calculator model as verified revenue or verified gross profit, and we do not prescribe an implementation tier before the audit supports it.

The Decision Audit may include a Day-0 baseline, Five-Leak Revenue Map, Verified/Inferred/Blocked evidence map, 90-day recovery estimate, break-even analysis, decision memo, and implementation map. The actual deliverables depend on the accepted audit scope and available inputs.

4. Future-prospect recovery pricing and eligibility

• 5-Day Revenue Recovery Decision Audit: $2,500 one time, after the Revenue Leak Estimate screen confirms modeled leakage, capacity, usable data, and contact basis.
• 45-Day Revenue Recovery Sprint: $7,500 one time, only after audit classification; one primary workflow and one primary measurement target.
• Revenue Recovery Core: $15,000 per quarter, no setup fee, only after audit classification; up to two approved recovery workflows.
• Revenue Recovery Scale: $35,000 first quarter and $30,000 each subsequent quarter, only after audit classification; up to five approved recovery pathways. The first-quarter amount incorporates the current $5,000 setup economics.
• Multi-Location Revenue Recovery Command: starting reference of $50,000 per quarter, quoted only after audit/economic review; it is not an automatic price.

Implementation eligibility is economic and operational, not a self-selected pricing tier. 90-day recovery estimate means verified monthly recoverable gross profit multiplied by three and a conservative capture probability. For any implementation recommendation, the written classification must show 90-day recovery estimate, price, 90-day recovery estimate-to-price multiple, and expected economic surplus; the target minimum 90-day recovery estimate-to-implementation-fee multiple is 5.0. No implementation is recommended if required economic inputs are inferred or blocked.

Recovery Assurance is a research-stage continuity hypothesis and is not a validated public price or self-serve product.

5. Audit credit, checkout, and billing

The $2,500 Decision Audit may receive a full rollover credit into an approved paid implementation only when the published acceptance conditions and the applicable order form are met. A credit is not a cash refund, is not transferable, and does not by itself create a right to an implementation offer. The exact credit application and any expiration are disclosed before acceptance.

Recurring services renew only as stated in the accepted checkout or signed agreement. Taxes, if applicable, are your responsibility. We use Stripe or another disclosed processor to collect payments.

6. Measurement and performance terms

We may establish a Day-0 baseline and written non-clinical performance condition in a signed scope. Every such condition must identify its measurement source, baseline, metric, deadline, client dependencies, Blue Star Marketing Firm dependencies, remediation, any fee consequence, and maximum liability. We do not guarantee medical outcomes or unsupported revenue.

Proposed audit-delay, Sprint, Core, and Scale service-credit or holdback mechanisms are pending legal and operational review. They are not active public promises and do not amend an existing agreement unless a later signed scope expressly says so.

7. Cancellation and refunds

Cancellation, renewal, and refund rights are governed by the accepted checkout, signed scope, and our Refund Policy. A request to cancel stops future renewal only as provided in the applicable agreement. Fees for work already performed are not automatically refundable.

8. Your responsibilities and lawful use

• You will provide accurate business information and the access, approvals, capacity, and data necessary for the accepted scope.
• You confirm a lawful basis and any required consent to contact your own leads, patients, and customers. You remain responsible for your instructions, suppression, and approval rules.
• You will not use services for unlawful, deceptive, abusive, or clinical-decision purposes.

9. AI, data, confidentiality, and access

Before Blue Star Marketing Firm receives non-public clinic data or delegated system access, the accepted scope or order form defines the purpose, requested data categories, authorized access method, and applicable confidentiality or data-handling terms. We use client-provided exports, least-privilege delegated access, or guided screen share as appropriate and do not ask clients to send account passwords through ordinary email, chat, spreadsheets, or intake notes.

Any assistant identifies itself as AI where required by the approved workflow. AI-assisted tools may support file inventory, field mapping, normalization, anomaly detection, and drafting, but material financial conclusions receive human review. Clinical questions and exceptions route to qualified people.

We retain ownership of our software, playbooks, templates, and systems; you retain ownership of your data and content. Each party will protect the other's non-public information and use it only to perform under the applicable agreement. Delegated access may be revoked by the client; revocation may make part of the work blocked.

If the accepted engagement requires Blue Star Marketing Firm to create, receive, maintain, or transmit PHI or ePHI on behalf of a HIPAA-covered entity or business associate, required written terms, including a Business Associate Agreement where applicable, must be in place before that processing begins. See Data & Security for the public operating summary.

10. Disclaimers and limitation of liability

Services are provided on a commercially reasonable basis. To the maximum extent permitted by law, Blue Star Marketing Firm's aggregate liability is limited to the amount you paid us in the three months before the event giving rise to the claim, unless a signed scope provides a different enforceable cap. We are not liable for indirect, incidental, or consequential damages.

11. Governing law and changes

These Terms are governed by Nevada law, without regard to conflict-of-law rules. Venue lies in the state and federal courts located in Nevada. We may update these Terms for future use; material changes do not silently revise a signed agreement.

12. Contact

Blue Star Marketing Firm
Sparks, Nevada, USA
[email protected]